Privacy policy

MAEN Privacy Policy

Effective Date: AUGUST 11, 2025

At MAEN (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information You Provide

  • Name

  • Billing/shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment processors; we do not store full credit card numbers)

B. Information Collected Automatically

  • IP address

  • Device type, browser type, and operating system

  • Pages viewed, time spent, and actions taken on our site

  • Referring website or ad source

  • Location data (if enabled)

C. Information from Third Parties

  • Social media profiles (if you interact with us via Instagram, TikTok, etc.)

  • Marketing and analytics data from advertising platforms

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your orders, returns, and inquiries

  • Provide customer support

  • Send marketing emails or SMS (only if you’ve opted in; you can unsubscribe anytime)

  • Improve our website, products, and services

  • Detect, prevent, and address fraud or unauthorized transactions

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers: Payment processors, shipping carriers, email/SMS platforms, and marketing providers

  • Legal authorities: If required to comply with the law, legal process, or to protect our rights

  • Business transfers: If MAEN is involved in a merger, acquisition, or sale of assets

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Remember your preferences

  • Track site performance and traffic

  • Personalize your shopping experience

  • Deliver targeted ads

You can disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure — use our services at your own risk.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Request a copy of your data

  • Restrict certain processing activities

To exercise these rights, email privacy@maenofficial.com.

7. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

MAEN
Email: privacy@maenofficial.com
Mailing Address: [Insert Business Address]